2020 was a tough year for restaurants. The effects of the pandemic resulted in an estimated $240 billion in losses, and restaurants accounted for only 45% of food spending amongst consumers, a 6% drop from the pre-pandemic rates. As of January 2021, the year-on-year decline in consumers eating at restaurants was over 65%. It [...]
“It takes many good deeds to build a good reputation, and only one bad one to lose it.” - Benjamin Franklin In 2021, your business’s reputation is one of its greatest assets. In a reputation study published by Deloitte, the majority of 300 executives and board directors surveyed considered brand reputation as the highest [...]
How You Appear Online Defines Your Reputation in 2021 What do you see when you search for your business online? Whether or not you know the answer (all you have to do is a quick Google search), what shows up for your business in search results can have a huge impact on how [...]