Affecting global populations for months now, the coronavirus is more than just an inconvenience, it is disrupting jobs, shutting businesses, impacting the supply chain, and causing financial hardship the likes of which many of us have never seen in our lifetimes. With only government-deemed essential businesses open, mass layoffs, and often, unpaid leave, millions [...]
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Corporate Reputation Management In the digital era, many consumers have lost trust in advertising. With so many sites available at their fingertips, consumers now spend much of their time comparing companies based on online reviews, cost, and more. As a result, they don’t pay much attention to advertisements. Why believe a pop-up ad when [...]
How a Bad Coronavirus Response to Your Customers and Employees Can Affect Your Reputation and What You Need to Do
When a crisis occurs, in this case the Coronavirus pandemic, it’s critical to remember that your brand needs to manage through the crisis. While people are still figuring out how to cure, and stop the spread, of the Coronavirus it’s important to support those on the front lines. Further, this is the time to [...]
Have you ever thought about why your hotel’s reputation matters so much? Travelers are leaving reviews left and right about their experience at various hotels. Many will post photos and videos while they are there. And, that media will most certainly influence the prospect for bookings from other travelers. Taking into account the significance [...]
This week, Inc. – best known for its Inc. 500 and Inc. 5000 list of the 500 and 5000 fastest-growing privately held companies in the United States - unveiled their first-ever Inc. 5000 Series: Texas list. Inc. has ranked 5000 of the fastest-growing private companies in Texas to provide a unique regional snapshot of [...]
Every business lives and dies on its reputation. While the best way to ensure you have a great reputation is to provide excellent customer service and a solid product, it can sometimes feel like you have no control over negative online feedback. Thankfully, you now have more options to control the message about your [...]
“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” - Warren Buffett As we Austinites brace ourselves for the possibility of SXSW 2020 amidst a COVID-19 outbreak across the US and around the world, we believe that SXSW, LLC faces [...]
February 2020, Reputation Management Roundup The reputation management industry never sleeps, and February was another month of big news for companies like Facebook and even an entire country (Switzerland) scrambling to manage their reputations. As Warren Buffett said, "It takes 20 years to build a reputation and 5 minutes to ruin it. If you [...]
Back to the Basics of Reputation Management You have heard it before. Any press is good press. But does that still stand in the age of social media? It seems like anyone from anywhere can share his or her opinion on anything. When clients share their thoughts about a business online, it can [...]
CONTACT STATUS LABS FOR A FREE CONSULTATION status labs reputation management No business is perfect. Sometimes it is impossible to satisfy every type of need for every type of client. Whether warranted or not, every business has or will experience receiving an online negative review. Websites such as Yelp and Foursquare are designed to [...]